Privacy Policy

Privacy Policy

Effective Date: 1 August 2025
Business Name: Time To Grow PTY LTD
Website: www.timetogrowsa.co.za
Email: [email protected]

1. Introduction

Time To Grow PTY LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website or purchase from our store.
We comply with the Protection of Personal Information Act, 4 of 2013 (POPIA).

2. Information We Collect

We may collect the following types of personal information:

  • Contact details – name, email address, phone number, delivery address
  • Order details – items purchased, payment method, order history
  • Website usage data – IP address, browser type, pages visited (via cookies)

3. How We Collect Information

We collect personal information in the following ways:

  • When you place an order on our website or via WhatsApp/email
  • When you contact us for support or enquiries
  • Through cookies and analytics tools when you browse our website

4. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you about your orders or queries
  • Improve our products, services, and website
  • Comply with legal and tax requirements

5. Sharing Your Information

We will never sell your personal information.
We may share your details with:

  • Delivery service providers to deliver your orders
  • Payment processors to process your payments securely
  • Legal authorities if required by law

6. Data Storage and Security

  • Your personal information is stored securely on password-protected systems.
  • We take reasonable steps to prevent unauthorised access, loss, or misuse.

7. Your Rights Under POPIA

You have the right to:

  • Request access to the personal information we hold about you
  • Correct or update your personal information
  • Ask us to delete your personal information (unless we need it for legal reasons)
  • Opt-out of marketing communications

8. Cookies

Our website uses cookies to improve your browsing experience and track usage.
You can disable cookies in your browser settings, but some features of our website may not work properly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new “Effective Date”.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: [email protected]
WhatsApp: 073 201 2672

 

Click here to contact us on WhatsApp